1. Introduction and Scope
These Terms of Use govern access to and use of the services provided by Cascades Casino Penticton. By accessing or using any service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use in their entirety. If you do not agree with any provision in this document, you must not use the services.
These Terms of Use constitute a legally binding agreement between you, as user, and Cascades Casino Penticton. The company reserves the right to amend these terms at any time. Continued use of the services following any amendment constitutes acceptance of the revised terms. It is your responsibility to review this document periodically.
2. Eligibility and Access Conditions
2.1 Age Requirements
Access to gambling services at Cascades Casino Penticton is restricted to individuals who meet the minimum legal age requirement applicable in the Province of British Columbia. Users must be of legal gambling age as defined by applicable provincial legislation. Access to gambling services by minors is not permitted.
2.2 Geographic Eligibility
Services are available only to individuals who are physically located within a jurisdiction where access to such services is lawful. It is your responsibility to ensure that your use of the services complies with all laws applicable in your jurisdiction. The company reserves the right to restrict or deny access to users located in jurisdictions where gambling is not lawfully permitted.
2.3 Account Registration
Where account registration is required, each individual is permitted to hold only one account. Duplicate accounts are prohibited. You must provide accurate, complete, and current information at the time of registration and update that information promptly if it changes. Providing false or misleading information constitutes a breach of these Terms of Use and may result in account suspension or termination.
3. User Obligations
3.1 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. Login details must not be shared with any third party. If you suspect unauthorized access to your account, you must notify the company immediately through the available contact channels.
3.2 Prohibited Conduct
Users must not engage in any of the following:
- Providing false identity information during registration or verification
- Using the services for any unlawful purpose
- Attempting to circumvent geographic or age restrictions
- Engaging in any form of fraud, collusion, or manipulation
- Using automated systems, bots, or scripts to interact with the services
- Interfering with the integrity, availability, or security of systems or networks
Violation of any of the above may result in immediate account suspension or termination and, where required by law, referral to relevant authorities.
3.3 Identity Verification
The company is required to verify the identity of users in accordance with applicable regulatory and anti-money laundering obligations. You agree to provide documentation as requested for identity verification purposes. Failure to complete verification may result in restricted access to services or account closure.
4. Regulatory and Legal Framework
Cascades Casino Penticton operates in accordance with applicable Canadian federal and provincial laws governing gambling activities. Gambling in Canada is regulated at the provincial level. In British Columbia, gambling activities are overseen by the relevant provincial authority. Operations are conducted in compliance with the requirements imposed by the applicable licensing and regulatory body.
Users are advised that gambling is lawful only when conducted through properly licensed facilities. Participation in unlicensed gambling activities may constitute an offence under the Criminal Code of Canada.
5. Responsible Gambling
Cascades Casino Penticton applies responsible gambling practices in accordance with regulatory requirements. The following tools and measures are available to users:
- Deposit Limits: Users may set daily, weekly, or monthly deposit limits on their accounts.
- Time Limits: Users may set limits on the duration of individual gambling sessions.
- Self-Exclusion: Users may request temporary or permanent exclusion from gambling services.
- Account History: Users may access records of their gambling activity and transaction history.
Gambling is intended for entertainment purposes only. It does not constitute a source of income and should not be treated as such. If you believe your gambling behaviour is causing harm, you are encouraged to use the available responsible gambling tools or seek assistance from an independent support organization.
6. Intellectual Property
All content, materials, and systems associated with Cascades Casino Penticton are the property of the respective rights holders. You are not permitted to reproduce, distribute, modify, display, or otherwise use any proprietary content without prior written authorization from the relevant rights holder.
7. Limitation of Liability
To the extent permitted by applicable law, Cascades Casino Penticton is not liable for any indirect, incidental, special, punitive, or consequential loss arising from or related to your use of, or inability to use, the services. No guarantee is given of uninterrupted, timely, secure, or error-free access to the services, and no liability is accepted for technical failures, interruptions, delays, or other issues beyond reasonable control.
8. Termination of Access
The company reserves the right to suspend or terminate your access to the services at any time, with or without notice, if:
- you are found to have breached these Terms of Use
- such action is required by law or regulatory directive
- continued access is considered to pose a risk to the integrity of operations or the safety of other users
Upon termination, any outstanding obligations incurred under these Terms of Use remain enforceable.
9. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the Province of British Columbia and the applicable laws of Canada. Any disputes arising under or in connection with these terms are subject to the exclusive jurisdiction of the competent courts of British Columbia.
10. Contact and Inquiries
For questions regarding these Terms of Use or to request clarification of any provision, you may contact Cascades Casino Penticton through the official contact channels available on the premises or through official communications. Inquiries are handled within a reasonable timeframe.
Last reviewed: 2025